This Privacy Policy (hereinafter referred to as the "Policy") sets forth the rules for the use of personal information received from users of the website (hereinafter referred to as the "Users") by the administrator of the website https://rentacars.kz/ (hereinafter referred to as the "Company").
This Policy applies to all Users of the Website.
All terms and definitions used in this Policy shall be interpreted in accordance with the applicable legislation of the Republic of Kazakhstan. Users expressly consent to the processing of their personal data as described in this Policy. By using the Website, the User provides unconditional consent to this Policy and the terms of data processing described herein. If the User disagrees with the terms of this Policy, they must refrain from using the Website.
Contents:
- Personal Information of Users
- Purposes of Processing Users’ Personal Information
- Conditions and Methods of Processing Users’ Personal Information
- Measures Taken to Protect Users’ Personal Information
- Dispute Resolution
- Additional Provisions
1. Personal Information of Users
1.1. The Website collects, accesses, and uses Users’ personal data, technical and other information related to the Users for the purposes defined by this Policy.
1.2. Technical information is not considered personal data. The Company uses cookies, which allow the identification of the User. Cookies are text files accessible to the Company for the purpose of processing information about the User’s activity, including which pages the User visited and how much time the User spent on a given page. The User may disable the use of cookies in the browser settings.
1.3. Technical information also includes data automatically transmitted to the Company during the use of the Website via software installed on the User’s device.
1.4. Personal data means any information provided by the User to the Company when registering on the Website, filling out forms for contacting the Company, or placing service orders on the Website, as well as during subsequent use of the Website. Mandatory information is specifically marked. Any other information is provided at the discretion of the User.
1.5. The Company may also process data made publicly available by the data subject or data that must be published or disclosed in accordance with the law.
1.6. The Company does not verify the accuracy of the personal information provided by the User and does not assess the User's legal capacity. However, the Company assumes that the User provides accurate and sufficient personal information and keeps it up to date.
2. Purposes of Processing Users’ Personal Information
2.1. The primary purpose of the Company in collecting personal data is to provide Users with informational and consulting services.
Users agree that the Company may also use their personal data for the following purposes:
- Identifying the party within the scope of the services provided;
- Providing services and customer support at the request of the Users;
- Improving the quality and usability of the services, development and enhancement of the Website, and resolving technical or security issues;
- Conducting analysis to improve and expand services, content, and advertising;
- Informing Users about services, targeted marketing, service updates, and promotional offers based on their preferences;
- Conducting statistical and other research based on anonymized data.
2.2. The Company uses technical data in anonymized form for the purposes stated in clause 2.1.
3. Conditions and Methods of Processing Users’ Personal Information
3.1. The User gives consent to the processing of personal data by submitting a request or filling out a form (any written request containing contact details).
3.2. Processing of personal data includes the collection, recording, systematization, accumulation, storage, clarification (updating or modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, and destruction of Users’ personal data.
3.3. The confidentiality of the User's personal information is maintained, except when the User voluntarily discloses such information to the public.
3.4. The Company may transfer the User’s personal information to third parties in the following cases:
- The User has given explicit consent for such actions;
- The transfer is necessary for the User to use a specific service on the Website or to perform a specific agreement with the User;
- The transfer is required by authorized governmental authorities of the Republic of Kazakhstan in accordance with applicable legislation;
- To protect the rights and legitimate interests of the Company or third parties in cases where the User violates agreements, this Policy, or other terms of use for specific services.
4. Measures Taken to Protect Users’ Personal Information
4.1. The Company adopts all necessary and sufficient legal, organizational, and technical measures to protect the User’s personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, or other unlawful actions by third parties.
5. Dispute Resolution
5.1. All disputes arising out of the relationships governed by this Policy shall be resolved in accordance with the applicable laws of the Republic of Kazakhstan.
5.2. The observance of a pre-trial (claim) dispute resolution procedure is mandatory.
6. Additional Provisions
6.1. The Company reserves the right to amend this Privacy Policy without the User’s consent. The current version of the Policy is available at rentacars.kz/en/privacy.
6.2. The new version of the Privacy Policy enters into force upon publication, unless otherwise specified in the updated version.